The Gitlab issue for this subject and phone is marked closed. The link appears above, here is a copy link: https://gitlab.e.foundation/e/backlog/-/issues/5934. Be sure to read the issue carefully for possible clues.
I suggest if the problem still exists then devs should be notified https://doc.e.foundation/support-topics/report-an-issue
(Users new to Gitlab should be aware of the anti spamming precautions mentioned in paragraph
Getting an error message in new ID creation on /e/OS Gitlab?)
It looks like a logcat for this issue would be useful