Hello everyone
This morning l recieved an update for my Oneplus5 l installed 2 months ago myself, l trusted the update would get through but instead got stuck in twrp recovery mode not giving me any option at all…
What can l do to fix it ?
Regain your privacy! Adopt /e/OS the deGoogled mobile OS and online services
piero
January 7, 2025, 2:26pm
2
Hello @Catrine , welcome to this forum.
It is possible that the update (because later than Android Q 10, encrypted /data partition) cannot be managed by TWRP 3.4…
So you currently cannot reboot from the software ?
I tried
I get start (green)
I get recovery mode (red)
I get power off (white)
I get restart bootloader (red)
And then l will get the image below
That’s it
piero
January 7, 2025, 9:10pm
4
The main advise is to not wipe or format the /data partition so no factory-reset as far as possible.
TWRP 3.4 was often buggy, and is old (designed for android 8)
it is probably incompatible with recent update files
So try another, a more recent one…
How ?
I need to plug my phone on my ubuntu laptop and it will give me access to my phone ?
Then proceed to your method through a terminal ?
That scary ?
piero
January 7, 2025, 9:47pm
6
Catrine:
That scary ?
Could look scary, but Step by Step, One thing after another it is clear…
you cannot start system normal mode
you cannot start to Recovery mode
So i propose to first flash a working recovery (could be TWRP or the recovery-e )
then
try a normal boot
If it don’t boot, re-install /e/ from the recovery
The main advise is to not wipe or format the /data partition so no factory-reset as far as possible.
for a larger understanding of the install process, have a read :
Im sorry but l understand nothing you telling me l dont know how…
I just want to get my phone back working
I only have one screen and nothing else no menu no recovery or swipe …
Nothing…
Just that image on my screen and nothing further
piero
January 7, 2025, 11:14pm
8
So follow my advices…
It is a start menu…
So you already have an unlocked bootloader, and fastboot installed on your PC.
Boot the phone in fastboot mode, plug it to the PC.
open a terminal and type :
fastboot device
What is the reponse ?
Not exactly…
Im not sure which laptop did the job and l will only have access to them tomorrow so l will try the one who runs fastboot…
Catrine
January 7, 2025, 11:28pm
10
This does not take me to twrp if l choose start it takes me to the same image…
Catrine
January 7, 2025, 11:33pm
12
Right…
I tried to look for that e recovery you mention earlier but whatever l try search with oneplus5 lm back with twrp invariably …
So it has to be twrp and its not good to update …
But if it works l will never update ever again…
Goodnight
Catrine
January 7, 2025, 11:43pm
14
Yes l recall it looks like this, and maybe from there l can work my way back to e…
So l’ll work on that tomorrow…
1 Like
Catrine
January 7, 2025, 11:45pm
15
The recovery e l never had… probably not for my phone model…
This time goodnight
Hello
I now have internet and a computer wih fastboot installed
What do l do now ?
1 Like
piero
January 8, 2025, 9:50am
17
good morning,
boot the phone in bootloader mode, plug it
on the PC, run :
fastboot devices
does it detect you phone ?
.
also Download twrp-3.7.1_12-2-cheeseburger_dumpling.img if you want TWRP
or Download recovery-e-2.6.3-u-20241217455391-community-cheeseburger.img if you want the recovery-e
TWRP could work,
The recovery-e must work…
to be sure, it is a OnePlus 5, not a OnePlus 5T ?
Hi are you there still ??
I have been punished for reaching a number of messages limit l never knew was there and had to wait for 8 hours for this message…
I will now watch my words very carefully from now on…
so if you could help me please Piero
it is a Oneplus 5 128Go a Cheeseburger (not a 5T)
I did get the restart bootloader and I am gonna dare send one picture, hoping i dont get in trouble again…
the line in the terminal is
38a373fc fastboot
any good ?
I downloaded the recovery e image and the cheeseburger zip
1 Like
piero
January 8, 2025, 4:55pm
19
so
fastboot flash recovery recovery-e-2.6.3-u-20241217455391-community-cheeseburger.img
then
fastboot reboot recovery
I get no such file in directory