Samsung A5 2016: update failed – need help

I was notified this morning that a fresh system update is available for my Samsung A5 2016. After the last couple updates had all been going smoothly, I did not hesitate and pressed download / update.

I’ve seen the fastboot screen coming up, and later on I noticed the phone rebooting. Everything seemed fine.

But now the phone is stuck rebooting, it shows the initial splash screen (“Samsung Galaxy A5-6, powered by android”). Then the display turns black, then the splash screen returns. On and off, all the time. I’ve pressed all buttons to hard-reset, then power on again, same behaviour.


Is it possible for me to somehow enter fastboot mode and revert to the last working system-version?

Thank you for your help

Yes !
Boot to TWRP,
Use the install feature,
Look into /data/lineageos_updates,
You will find your old downloaded updates

1 Like

Same problem here with the A5 2017!

@piero: Then just install an old one?

Yes ! if you find it, because you may have delete it

Thanks so much for your quick response ! Everything running again :sunny:
If anybody else, like me, didn’t know how to boot to TWRP on Samsung: press three buttons at once: Home, Power, Volume up
When being prompted with the directory tree, move on up to arrive at the data-level.

I had the same problem with my A5 2017. I tried installation over OTA and later manually with adb sideload. In both cases my device ended up in a boot loop.

Finally I flashed e-0.13-p* using adb sideload and everything is up and running again.

I’ve opened an issue on gitlab, if anybody else has the same problem with samsung and is able to observe problems in more detail, maybe you can pitch-in?

I have a similar problem with an Asus Zenfone 3. I have replied to the gitlab issue, because the forum posts here seem to indicate that several different phones are affected.

That worked; thanks for the tip! I was quite worried!

Hello everybody
I just saw that version e-0.14-p-2021012698470 was again available for download for A5 2016 (a5exlte).

Since it is the same version number as the one mentioned above, I would like to know if there are still problems with?

thank you in advance.

French version:
Je viens de voir que la version e-0.14-p-2021012698470 était de nouveau disponible au téléchargement pour A5 2016 (a5exlte).

Comme c’est le même numéro de version que celle mentionnée ci-dessus, je voudrais savoir si il y a toujours des soucis avec ?

merci par avance.

I think I have my answer, the 0.14 update of 26/01 has just been removed again.