Samsung A5 2016: update failed – need help

/e/ Smartphone Operating System
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#1

I was notified this morning that a fresh system update is available for my Samsung A5 2016. After the last couple updates had all been going smoothly, I did not hesitate and pressed download / update.

I’ve seen the fastboot screen coming up, and later on I noticed the phone rebooting. Everything seemed fine.

But now the phone is stuck rebooting, it shows the initial splash screen (“Samsung Galaxy A5-6, powered by android”). Then the display turns black, then the splash screen returns. On and off, all the time. I’ve pressed all buttons to hard-reset, then power on again, same behaviour.

:scream:

Is it possible for me to somehow enter fastboot mode and revert to the last working system-version?

Thank you for your help

#2

Yes !
Boot to TWRP,
Use the install feature,
Look into /data/lineageos_updates,
You will find your old downloaded updates

1 Like
#3

Same problem here with the A5 2017!

@piero: Then just install an old one?

#4

Yes ! if you find it, because you may have delete it

#5

Thanks so much for your quick response ! Everything running again :sunny:
If anybody else, like me, didn’t know how to boot to TWRP on Samsung: press three buttons at once: Home, Power, Volume up
When being prompted with the directory tree, move on up to arrive at the data-level.

#6

I had the same problem with my A5 2017. I tried installation over OTA and later manually with adb sideload. In both cases my device ended up in a boot loop.

Finally I flashed e-0.13-p* using adb sideload and everything is up and running again.

#7

I’ve opened an issue on gitlab, if anybody else has the same problem with samsung and is able to observe problems in more detail, maybe you can pitch-in?

#8

I have a similar problem with an Asus Zenfone 3. I have replied to the gitlab issue, because the forum posts here seem to indicate that several different phones are affected.

#9

That worked; thanks for the tip! I was quite worried!

#10

Hello everybody
I just saw that version e-0.14-p-2021012698470 was again available for download for A5 2016 (a5exlte).

Since it is the same version number as the one mentioned above, I would like to know if there are still problems with?

thank you in advance.

French version:
Je viens de voir que la version e-0.14-p-2021012698470 était de nouveau disponible au téléchargement pour A5 2016 (a5exlte).

Comme c’est le même numéro de version que celle mentionnée ci-dessus, je voudrais savoir si il y a toujours des soucis avec ?

merci par avance.

#11

I think I have my answer, the 0.14 update of 26/01 has just been removed again.
:wink: