Samsung S9 Not supported

/e/OS Devices Samsung
1

Hello,
I bought a samsung S9, because it says that it is supported by the EasyInstaller. But I just tried to install eOS on it and the EasyInstaller tells my that the phone is not supported. Am I doing something wrong or can I not use this phone?
Many thanks,
Nico

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2

Hi @Nico1, welcome to this forum.

Are you sure your phone model is the international SM-G960F (exynos chipset) ?
USA specific models (qualcomm chipset) SM-G960U and SM-G960U1 are not supported by custom OS.

3

Hi Piero,

thanks for your reply. I don’t know. I bought it on amazon.de. So you are saying that I might not be able to put eOS on this phone at all, or just not the EasyInstaller?
Regards,
Nico

4

Yes it is the phone is SM-G960U.

5

So no chance to install /e/ or any other alternative android OS, as the bootloader cannot be unlocked on those models.

6

You may try to return it to the sellers as it don’t fits your needs (exchange for a SM-G960F or refound)

7

yes, I will try that. Thank you!

8

https://doc.e.foundation/devices/starlte

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9

I now got a new phone and it says SM-G960FD on the package. Before I open it, would anyone be able to confirm that this one is compatible?

Thanks!
Nico

10

Your device codename must be (starlte)

I think SM-G960FD is one of the (starlte)

11

Ok thanks. I think it should be fine.The only think that irritates me is the D.

12

“D” is probably for DualSIM …

Install /e/OS on a Samsung Galaxy S9 - “starlte”

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