It suddenly stopped showing the SIM card, so we restarted it. The phone did not boot, it’s going to the recovery page where the only option available is format, switch off and restarting the phone. How can we fix this without losing data?
Looking forward to help, thank you.
P.S. ignore the green line, that’s small in the grand scheme of things.
Hello @Chado, Welcome to the /e/ users forum.
It is not the e-recovery !..
Thank you for the warm welcome, what do you mean?
Thank you brother, I really appreciate you, but can you explain to me like I’m 5, I don’t really understand what you wrote.
Any other solution? I could do with some help
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