I have a Fairphone 4 with the latest stable /e/ on it. I’ve installed MS Teams for work. Whenever I make a call, everyone’s voice is high-pitched, as in the kind of effect you get when you speed up a clip, or when you inhale helium. It’s such a strange bug. No other app suffers from this behaviour. Phone, telegram, whatsapp calls: they’re all completely fine.
Another user with a Fairphone 4 has commented that they have the same issue. Someone else noted that it may be protocols/codecs which the app uses.
Has anyone else encountered this bug, and can you share how (if) you fixed it?
I wonder if the high-pitch / “chipmunk” incoming voice is reproducible with any counterparty, or only a specific peer.
If you call yourself over different accounts and look at the logcat, maybe there is a hint.
(The sampling rate speculation in that thread is interesting though )
I also have this problem, both over wifi and over 4g/5g, it’s really annoying.
Would be really nice to find a solution.
But it looks like everybody is point at the other parties that are involved.
For me it’s Telekom Providers.
I am having same issue.
This comment: Microsoft Teams high-pitched voices - #10 by Welcome
solved it <1.5 but since I upgraded to 1.5.1 I am back to the problem. I have written to the Gitlab issue, let’s see whether we can get any updates on it.
It looks like this issue is being worked on, according to the backlog it’s ready to be deployed. Currently scheduled for the 1.9 beta: /e/OS v1.9-beta.2 · e · GitLab
This problem of high-pitched voices still persists in both MS Teams and Skype, on my FP4 phone that runs /e/OS 1.14-s-20230816320616-stable-FP4. No problem with calls in Whatsapp or Signal.
)