Hi, I have a Samsung Galaxy S9 with paid storage and my photos were syncing fine last year. I just looked in the Murenacloud and see that my photos have not synced for two months. On my phone all looks fine in my account and sync settings. What is the quickest way to troubleshoot and get them syncing again?
Thank you!
best way to troubleshoot is reading adb logcat while interacting and seeing what it stumbles into. As edrive syncs bidirectional (cloud deletions sync back, no file versioning), there’s danger of mishandling and a backup on a third device is sensible.
I saw 3 reports on this the last few months similar to yours
while you could debug this, you can also disable the file sync and use nextcloud client to sync to murena, it has a larger user base and thus sees more scrutiny