As mentioned above we are starting the process of restoring the cloud on 10 Feb. It would be an empty drive to start with. Subsequently, we will add the recovered files in a read only folder to your drive.
We do not plan to release any specific method to compare files .
Hi @Manoj
I understand. I suppose that end of week is today night ? Or sunday end of day ?
Vince
Hello !
I got a password for my backup, but no link to download it (the backup)
Is that normal ?
Thx
Matt
That is not normal. Usually the mail comes in first and then the password. The mail is sent on your murena email ID. Pl check your spam folder as well.
In case you do not get it by EOD you can send me your email ID by directly messaging me using the message option in your post. I can have the team resend the link on that ID.
I donât need the backup data from the link, there is nothing stored there which is not on my device.
But I just wanted to state that I have not received any mail regarding the backup (free user), if that information is relevant.
Pl can you DM me the email ID for which the mail has not been received.
Hi Manoj
I also have not recieved any mail or password.
Thank you for your work
Phil17
Did you already DM him?
Users with names / IDs starting with p-z may have delays in receiving the emails. This is the last set which is still getting cleared.
Hi. I am quite new to this and I was not aware of the massive issues that are being resolved a.t.m. Looks like you guys will tackle this pretty soon. I am considering a paid subscription as soon as it is up and running. For now I conclude that I have a mail addres @murena.io, and I can recieve mails in there. I can not however send emails from that account. I get an error message saying âsender address rejected: not owned by user.â Is this part of the problem or something else?
Received the recovery email yesterday, I could easily get my files back.
Thanks!
After providing recovery mail addres it works
I havenât received an Email yet.
Okay thatâs clear to me. Then it would be nice if I could upload all my files at once and without a password. Now I have to enter the password for each file when I want to open it and that is quite annoying. Do you provide a solution to that?
Just logged in and no files folder. What is the E.T.A. now?
It was in the weekly update Feb 12
7 FebâŚmoved ahead from 10 Feb to allow new servers to re-balance and some additional testing.
Hello all,
I am not sure if this is the right forum to post this. However, I recently joined murena.io andfor the past few days I have been seeing this message:
This version of Murena Workspace allows a minimal access only. This means some configuration you set previously (e.g. additional mail accounts) as well as some functionalities (e.g. Files, PGP) may not be there. Youâll find them back when everything goes back to normal.
I imagine that a number of apps are not reachable (I thought I would find the OnlyOffice suite and NextCloud?).
Is this a known problem, or do I still need to do something to complete my registration?
Thank you.
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There is still a degree of uncertainty about this due to a major server outage started October 2024. We all see the same warning message, so it is certainly not individual to you!
The issue you face has some answers and links in this thread Complete my installation of Murena
Hi @aibd ,
Thank you for the reply. I had seen that post about the outage, but assumed it would be over by now.
Well. I guess I will have to wait.