Disponible en français ici.
You are trying to install /e/OS on your Fairphone 3/3+ with the Easy installer on Windows, but you are stuck at the “Start device in Fastboot mode” step on the Easy installer and a black screen with a green “Start” on top of the Fairphone 3/3+?
If so, follow these few steps to unblock the situation. You don’t need to unplug your Fairphone 3/3+, but if you did and you can’t get anything or are lost, press a volume button to scroll through the available options (Start / Restart bootloader / Recovery mode / Power off) until you get the green Start, then click the Power button to validate and to restart your Fairphone 3/3+. Then restart the Easy Installer and repeat the installation procedure, then resume this tutorial.
1) Go to Windows Update
- Click on the Start menu in the lower left corner.
- Click on “Settings”.
- Go to “Update and Security”.
2) Install the necessary driver
Click on “Search for updates”.
A new section named “Show optional updates” should appear. Click on it.
Click on “Driver updates” to display the list.
Select the driver named “Google, Inc. - Other hardware - Android Bootloader Interface” and click on “Download and install”.
If it doesn’t work and you have other drivers listed, feel free to install them too.
Wait a minute or two. The Easy Installer should display the next step, and the Fairphone 3/3+ a different screen.